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Comcast sued for disclosing customer info
Posted by FolkTom Barger in on April 15, 2005 at 6:30 PM



Comcast sued for disclosing customer info
Published: April 14, 2005, 3:18 PM PDT
By Reuters
Link

Comcast, the top U.S. cable TV network operator, is being sued by a Seattle-area woman for disclosing her name and contact information, court records showed Thursday.

In a lawsuit filed in King County, Wash., Dawnell Leadbetter said that she was contacted by a debt collection agency in January and told to pay a $4,500 for downloading copyright-protected music or face a lawsuit for hundreds of thousands of dollars.

Leadbetter, a mother of two teenage children, was a customer of Comcast's high-speed Internet access service.

The company, Settlement Support Center, based in Washington state, was using information that the Recording Industry of Association of America had obtained in a Philadelphia lawsuit over the illegal sharing of digital music files, said Lory Lybeck, the lawyer representing Leadbetter.

But no court authorized Comcast to release names and addresses of its customers, or notified his client that her information had been given to an outside party, Lybeck said.

"Comcast should respect the rights of privacy who pay them monthly bills," Lybeck said.

Representatives from Comcast said they could not immediately comment on the lawsuit.

The RIAA has filed thousands of lawsuits since September and settled several hundred for about $3,000 each.


User Comments

Folktomsong
Date: April 15, 2005 @ 6:37 PM
Now upon searching for the Settlement Support center in Washington State, we see that they are the shadowy stooge for RIAA shakedowns.(I seem to recall that the mom accuser of Michael Jackson received $100,000 for some such unprovable shoplifting accusations and bodily roughening up.)

After you are yelled at and intimidated into signing a supposed admission of guilt, you are thereupon harrassed by mail for escalating (and varying) amounts of shakedown fees, none of which are legal. Only if you fall for it! On the level of jaywalking misdemeanours or removing the tags from your mattress.

Biology senior added to list of alleged file-sharers
http://www.dailytexanonline.com/news/2004/12/08/PageTwo/News-Notes

UT biology senior Emily Simonek has been added to a list in a New York federal court by the Recording Industry Association of America for allegedly illegally sharing music. Simonek has never been to New York, but she still received a letter from Time Warner stating they had released her name after lawyers subpeonaed them to reveal identities tied to IP addresses.

"I was shocked because I'm such a casual downloader. I didn't think this stuff was really happening" she said.

Simonek has already contacted the Settlement Support Center, a group that works exclusively for the RIAA handling settlement negotiations. She said attorneys she talked to told her to hold off on settling because her case had a good chance of getting thrown out. The Settlement Support Center declined to comment. Representatives from the RIAA and Time Warner's Corporate Office did not call back.

- Andrew Tran

Judge orders Villanova U. to deliver names in RIAA case
Penn and Drexel U. brace for similar fates, rulings expected soon
By elizabeth thomas
http://www.dailypennsylvanian.com/vnews/display.v/ART/2004/06/03/40beb79d96c2b
June 3, 2004

Penn students who have illegally downloaded and shared music files online are starting to bite their nails.

Any day now, their names could be handed over to the courts with a list of other alleged illegal file sharers who use Penn's internet service, PennNet, to trade music and movie files. The Recording Industry of America Association is in the midst of a sweeping series of lawsuits that encompass file-sharing students at area universities.

Right now, the lawsuit identifies those sued solely by their computers' Internet Protocol addresses.

The only thing standing between the court and the actual names of the Penn students involved in the lawsuit is a judge for the Eastern District Court of Pennsylvania. The judge has yet to rule on a motion for expedited discovery originally filed at the end of March of this year.

If granted, the motion legally requires the University to hand over the names that correspond to the IP numbers.

"The courts move at their own timeline," said Robert Terrell, an associate general counsel for Penn.

"You can't predict when it will be ruled on," he added.

For Villanova University students, whose case was assigned to a different judge, the waiting is over.

"The judge has issued a ruling, granting the motion for discovery," said Debbie Fickler, a member of Villanova's general counsel.

Drexel University's case was assigned to yet a third judge. Laurie Bachich, an attorney on Drexel's general counsel, has not yet received word of a ruling on the motion.

"They keep telling me another few weeks," she said. She estimates that it will take two weeks.

Still, the Drexel students who will be sued have been notified.

"The university knows who the students are, and it can give them a heads up and time to prepare," Bachich said.

"Then the students can contact the company to settle."

Once contacted, the RIAA referred all of the Drexel cases to the Settlement Support Center, a group of lawyers who specialize in settling.

Bachich is unsure of the students' plans, but she said that their attorneys "took the Settlement Support Center number and information."

The number of college students sued thus far is low. Drexel had only three students whose IP addresses were identified by the RIAA.

The RIAA has been initiating lawsuits against illegal file sharers since last fall. Most who have been sued choose to settle at an average cost of $3,000 per individual.
Advancedpepe512000
Date: April 15, 2005 @ 7:29 PM
Settlement Support Center??? Collection Agency???
I always thought collection agencies were for debts that you had a hard time paying back..debts you knew you were responsible for, but couldn't manage for whatever reason..no one has yet to be found guilty of anything..nothing has gone to court yet...
DMemberjsk2001
Date: April 15, 2005 @ 7:35 PM
Someone should send her the Wired CD and or other songs that can be distributed non-commercially for free...
Folktomsong
Date: April 15, 2005 @ 7:53 PM
Petty greivances like shoplifting are handled by private agencies, and they will harass you for egregious sums. My feeling is, stand up to this kind of bully behaviour, call them out. See what happens. No reason to cave in. Ask for a steenking badge.
Advancedcompmore
Date: April 15, 2005 @ 8:31 PM
Good for her.
DMemberAccipiter777
Date: April 15, 2005 @ 8:32 PM
YEEESSS!!
DMemberfreeforall
Date: April 15, 2005 @ 9:12 PM
I think they should call Jessie Jacksonin on this bullshit and see what he can do!
Advancedraoulduke1
Date: April 16, 2005 @ 12:42 AM
Check this out. The local lawyers handling the litigation, let's say in the midwest, are not allowed to even discuss settlement amounts with the defendants. The defendants are directed to only talk settlement with the settlement support center. If the judges knew that they would flip. its basic public policy that the litigators be able to discuss settlement.

The settlement support center is a boiler room operation with no lawyers. They also do wrok for the direct tv cases.
Otherindependentm...
Date: April 16, 2005 @ 6:45 AM
"Comcast, the top U.S. cable TV network operator, is being sued by a Seattle-area woman for disclosing her name and contact information, court records showed Thursday."

Every ISP that willingly complies with the RIAA/MPAA should be sued, then boycotted.
AdvancedLachatte
Date: April 16, 2005 @ 9:41 AM
"No lawsuit was filed by the RIAA. Comcast just gave her info over to them -- and the RIAA then passed it on to some sort of collections agency. What's strange here is that, while Verizon was clearly willing to fight to protect the privacy of its subscribers, it appears Comcast had no problem rolling right over when the RIAA came calling".
http://cc.msnscache.com/cache.aspx?q=1705282839419&lang=en-US&FORM=CVRE

Also: “We hold our customer’s privacy in the highest regard,” said Comcast spokesman Tim Fitzpatrick.
http://www.msnbc.msn.com/id/7505562/
Advancedpepe512000
Date: April 16, 2005 @ 10:39 AM
The other thing about collection agencies? Up here in Canada anyway, is, I believe that if one is making an honest attempt to pay back on a LOAN,or debt, even if that means paying back a buck a month, then that is legal up here...

Perhaps this is similar to arrangements they are making with the people we don't hear about down there...monthly paybacks being set up?
DMemberDiogenes2
Date: April 16, 2005 @ 1:26 PM

“We hold our customer’s privacy in the highest regard,” said Comcast spokesman Tim Fitzpatrick.
http://www.msnbc.msn.com/id/7505562/

I wonder if he had a straight face while parroting that obligatory mantra.
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